Privacy Policy for LouMil Garden Buildings

Effective Date: 08/08/2023

At LouMil Garden Buildings, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, whether through our website, social media, or any other communication channels.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us

• Contact Details: Name, email address, phone number, and postcode when you complete a contact form or get in touch with us.

• Project Information: Details about your garden room requirements, including size, additional options, and other specifications.

b. Information We Collect Automatically

• Usage Data: Information about your visit to our website, such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and respond to your inquiries and requests.

• To provide quotes and information tailored to your project needs.

• To improve our website, services, and user experience.

• To send occasional updates or promotional offers if you’ve opted in to receive them.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data in the following cases:

• With Service Providers: Third-party providers assisting with tasks like hosting our website, payment processing, or marketing campaigns, under strict confidentiality agreements.

• When Required by Law: If necessary to comply with legal obligations or protect our rights and safety.

4. Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your data, subject to legal or contractual obligations.

• Opt-out: Opt-out of marketing communications at any time by contacting us or clicking the unsubscribe link in our emails.

To exercise these rights, please contact us at [Insert Contact Email Address].

6. Cookies

We use cookies and similar technologies to improve your experience on our website. These cookies help us understand how visitors use our site and enable features such as saving your preferences. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any personal data.

8. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

LouMil Garden Buildings
Email: info@loumilgb.co.uk
Phone: 0121 798 2698

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting LouMil Garden Buildings.